Related skills
slack okta windows confluence zoom📋 Description
- Provide on-site and remote IT support for Airwallex employees and contractors
- Hardware & software troubleshooting for Windows and macOS
- SaaS troubleshooting (Zoom, Slack, Chrome, Google Workspace)
- AV support for meeting rooms and all-hands spaces
- Run weekly new-hire IT onboarding; set up devices and accounts
- Write documentation and knowledge guides; contribute to IT ops improvements
🎯 Requirements
- macOS support experience
- Experience with Google Workspace, Okta, Confluence, JIRA, Zoom
- Exceptional customer service and written and verbal communication
- Strong documentation skills and clear knowledge articles
- Strong Slack skills; effective cross-team communication
- Experience in an international, high-growth multinational tech company
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