Corporate Help Desk Associate

Added
1 day ago
Type
Full time
Salary
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Related skills

windows networking macos sharepoint microsoft 365

πŸ“‹ Description

  • End-user IT support for Mac and Windows desktops.
  • Manage devices via modern device management platforms.
  • Provide on-site and remote support for users with varying skill levels.
  • Support Exchange, SharePoint, OneDrive and cloud services.
  • Troubleshoot network/connectivity issues and software deployments.
  • Document incidents and maintain knowledge base; assist onboarding.

🎯 Requirements

  • 2-4 years IT support or corporate helpdesk experience.
  • Proficient in macOS and Windows support.
  • Experience with device management and security.
  • Knowledge of Exchange, SharePoint, OneDrive.
  • Strong troubleshooting and communication skills.
  • Customer-focused with remote support ability.

🎁 Benefits

  • Performance bonuses
  • Long-term incentives
  • PTO policy
  • Progressive benefits
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