Corporate Account Manager, Mid Market

📋 Description

• Own end-to-end account management: renewals and expansion.
• Lead QBRs to show outcomes and success metrics.
• Proactively manage churn risk and forecasting accuracy.
• Drive client engagement through events and stakeholder alignment.
• Collaborate with internal teams on contracts and compliance.
• Build executive relationships and strategic client plans.

🎯 Requirements

• Strong account management and relationship-building skills.
• Experience with renewals, expansions, and revenue growth.
• Ability to lead executive engagements and strategic planning.
• Excellent verbal and written communication; QBRs proficiency.
• Cross-functional collaboration and contract negotiation.
• Forecasting, churn management, and data-driven insights.

🎁 Benefits

• Flexible work arrangements
• Learning and growth opportunities
• Tuition reimbursement up to CAD 4,000
• 2 paid days off for Catch the Wave related activities
• Employee wellbeing programs
• Home internet reimbursements