Related skills
crm account management customer success salesforce saasπ Description
- Lead onboarding and implementation for corporate clients, coordinating with sales, product, and ops.
- Gather client requirements and configure accounts for an A-to-Z setup.
- Manage ongoing client inquiries during onboarding, launch, and post-launch.
- Drive smooth onboarding and launch; provide feedback to sales and CSM teams.
- Maintain client data in Salesforce CRM and ensure data accuracy.
- Serve as primary relationship orchestrator, aligning internal teams to client needs.
π― Requirements
- Bachelor's degree or relevant experience.
- 3+ years in B2B CS/AM, SaaS.
- Salesforce CRM experience; strong technical aptitude.
- Consultative selling; understand client needs.
- Excellent written and verbal communication.
- Cross-functional collaboration (remote) and ability to work under pressure.
π Benefits
- Equity in compensation package.
- Health insurance options.
- Daily meal stipend.
- Equal opportunity employer.
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