Related skills
crm account management customer success salesforce saas📋 Description
- Work with corporate sales to understand client needs.
- Configure accounts and manage end-to-end onboarding.
- Coordinate with product/ops to prioritize client requests.
- Answer client inquiries during onboarding and launch.
- Drive smooth onboarding with strategic process decisions.
- Maintain client data in Salesforce and provide feedback.
🎯 Requirements
- Bachelor's degree or relevant experience.
- 3+ years in B2B customer success or account management (SaaS).
- Strong cross-functional collaboration (remote).
- Calm under pressure with strong organizational skills.
- Consultative selling; align client needs with Sharebite.
- Excellent written and verbal communication.
- Proficiency with CRM (Salesforce) and quick learner.
- Experience with Salesforce is preferred; technical account mgmt awareness.
🎁 Benefits
- Equity in the company
- Health insurance options
- Daily meal stipend
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