Critical Facilities Manager

• Manage the complete physical asset
  pertaining to
  the Operation and Maintenance of the critical and noncritical data center infrastructure equipment and systems
   

• Build a staff of qualified technicians and junior managers with the necessary skill sets to deliver Total Availability (100% uptime) customers while minimizing risk
   

• Manage power and cooling capacity and
  monitor
  environmental conditions within the Data Halls
   

• Resolve all electrical, mechanical and Fire Protection System issues in the data center while minimizing risk and business impact and communicate issues to management and customers
  in a timely manner
   

• On-call 24x7 to respond to all data center emergencies
   

• Manage the customer relationship and act as the single point-of-contact for all facility-related issues, including, but not limited to schedules, new business, projects, budgets and expansion and staffing
   

• Manage the on-boarding of new sites by working closely with the construction and operations teams to ensure a seamless transition from construction to operations with a goal of 100% compliance with all standards, policies, and lease expectations
   

• Manage day-to-day facilities support staff, including coaching and development programs
   

• Oversee the development and accuracy of site-level operating procedures and other documentation
   

• Manage oversight from preventive maintenance inspections and provide guidance on how to address issues
   

• Determine
  actionable items to address Quality Control review results
   

• Implement and develop standards for using the Computerized Maintenance Management System (CMMS) to manage all planned and unplanned data center work
   

• Audit all CMMS databases for accuracy and completeness, produce reports as
  required
  at customer request, control system
  access
  and user credentials
   

• Customize planned maintenance procedures and schedules to follow best practices and OEM recommendations
   

• Assist
  and plan with clients on facilities issues
   

• Make space and power recommendations to the customer and manage power and cooling capacity and environmental conditions within the data halls
   

• Responsible for working with the
  Director of Data Center Engineering
  to
  identify
  , document, and implement new policies and procedures as needed
   

• Enforce strict adherence to Customer SLA parameters and Change Control activities, review and approve all system changes (set-points, thresholds, alarm-points, etc.) which could
  impact
  customer operations
   

• Approve all facility invoices
   

• Work closely with HR to
  identify
  , evaluate, and hire new employees; ensure new employees are onboarded
  in a timely manner
   

• Set,
  review
  and approve employee work/PTO
  schedules;
  audit and process employee time and payroll
   

• Ensure that training expectations are met and audit the process monthly
   

• Identify
  , vet, and approve all sub-contractors who will perform work on-site
   

• Develop PM contract scopes-of-work, negotiate contract terms and conditions, and ensure contract terms are fulfilled
   

• Foster open, respectful, and professional communication directly within the team as well as with co-workers/ teammates and leaders across the organization
   

• Performs other duties as assigned
   

NOTE: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities.