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windows macos tcp/ip dns itil📋 Description
- Respond to help desk tickets and assist users with hardware/software issues
- Diagnose and resolve issues with computers, printers, and network
- Set up and configure computers, peripherals, and software
- Perform maintenance and updates on systems and software
- Monitor network infrastructure: routers, switches, access points
- Provide training and support on new software/technologies
🎯 Requirements
- Associate’s degree in information technology or Computer Science
- 1-3 years IT support experience
- Strong understanding of computer systems and mobile devices
- Troubleshoot hardware/software in Windows and macOS
- Networking concepts TCP/IP, DHCP, DNS
- Certifications such as CompTIA A+, ITIL (preferred)
🎁 Benefits
- Health, Vision, and Dental Insurance
- 401(k) Plan with company match
- Short-Term and Long-Term Disability
- Generous vacation and flexible time off
- Company paid holidays
- Training and development opportunities
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