Copy of Customer Success Manager Test

Added
less than a minute ago
Type
Contract
Salary
Salary not provided

Related skills

customer service retail pos

πŸ“‹ Description

  • Serve as front line for riders and deliver brand experiences.
  • Listen to riders, assess needs, and propose options.
  • Collaborate with R&D to relay rider feedback.
  • Advise on bicycle tech; act as expert.
  • Assist customers with product/service selection.
  • Maintain cleanliness, schedule work orders, and ensure repairs.

🎯 Requirements

  • Passion for cycling and Brandon's Bikes.
  • Excellent communication with riders and team members.
  • Weekend availability.
  • Stand for extended periods and lift at least 25 lbs.
  • Proficiency in Lightspeed POS systems and store websites.
  • Knowledge of merchandise and product lines.

🎁 Benefits

  • Industry leading Employee Purchase program.
  • Long term loan of a current model-year demo bike.
  • Medical, dental, vision, and life insurance.
  • Morning/evening rides with team.
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