Related skills
communication documentation qa onboarding vendor management📋 Description
- Primary point of contact for transcribers via Email and Slack
- Own onboarding for new independent contractors: paperwork and training
- Conduct QA reviews on transcription deliverables; flag issues and route feedback
- Maintain communication logs and follow up on open items
- Support Transcription Marketplace Strategy Team with operational tasks
- Contribute to process documentation as workflows are refined
🎯 Requirements
- 1-2 years experience in a fast-growing startup or consulting firm
- Strong written communicator with clear, professional writing
- Detail-oriented and consistent; QA work requires catching what others miss
- Organized self-starter who can manage a queue of tasks with minimal direction
- Experience in coordinator, operations, or administrative roles
- Familiarity with transcription, legal services, or contractor management is a plus
🎁 Benefits
- Medical, Dental, Vision Insurance for full-time
- Paid time off policy
- Maternity & paternity leave
- Short & long-term disability
- Learn from a dedicated leadership team
- Top-of-the-line company swag
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