Contact customer by telephone or email to prompt for payment on delinquent accounts.
Provides documentation (invoices) as needed.
Maintains follow up communication with customer for updates and information regarding payment.
Documents all account activity as directed in the ERP system.
Works to meet or exceed assigned objectives (cash collections and reduction of aged receivables).
Day-to-day contact with customers who have past due receivables for payment.

🎯 Requirements

3+ years experience in Accounts Receivable
OTC, collections, and dispute knowledge
Strong email and voice communication
Ageing report analysis
Experience calling international customers
Night shift availability (5:30 PM–2:30 AM IST during DST)

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