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nlp nlu user journeys cognigy multimodal📋 Description
- Lead design of virtual assistants and user journeys
- Support onboarding and solution delivery
- Be SME in conversational design
- Ensure success and customer satisfaction via dialog flows
- Create engaging, natural conversations for AI
🎯 Requirements
- 3+ years of conversation/UX design
- Strong English communication skills
- Experience in multimodal user experience
- Understanding of NLU/NLP concepts
🎁 Benefits
- Join a market-leading AI CX platform
- Global company with internal career opportunities
- NICE-FLEX hybrid model: 2 days in office, 3 remote
- Fast-paced, collaborative, creative environment
- Opportunities across roles, disciplines, locations
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