Conversational AI & Agentic Support Automation Intern, Salesforce
Related skills
salesforce chatbot ai rest apis📋 Description
- Integrate Agentforce with Coveo as the AI layer in the chatbot
- Build AI support agents for end-to-end case management in chat
- Connect Salesforce via Flows/APIs to manage and comment on cases
- Develop AI features: case summarization, suggested replies
- Create dashboards to analyze case trends and risk
- Lead capstone project to deliver AI-powered support
- Index video transcripts to surface content by actual video
🎯 Requirements
- Must be actively enrolled in a college degree program
- Must be legally authorized to work in the United States
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