Related skills
slack shopify notion google workspace aircall📋 Description
- Provide multi-channel support via phone, tickets, chat, and social media.
- Provide accurate, timely help to resolve inquiries, complaints, and refunds.
- Build strong relationships with clear, empathetic communication.
- Assist customers with orders by guiding and processing purchases.
🎯 Requirements
- Customer Service experience
- Knowledge of Zoho, Aircall, Shopify, and Google tools
- Ability to work independently and meet deadlines
- Prior experience supporting customers
- Familiarity with remote tools (Slack, Notion, Google Meet, Zoom)
🎁 Benefits
- Compensation: Hourly
- Invoicing: Contractor invoices BiOptimizers monthly
- Payment Terms: Net 30
- Work Hours: 9:00 AM–9:00 PM ET; weekends rotate
- Equipment: Use own tools
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