Related skills
json figma html jira xml📋 Description
- Create user-centered content for product updates and in-app communications.
- Collaborate with Product and Engineers to craft UI content and microcopy.
- Manage content release calendar; coordinate QA, deployment, and release.
- Write technical help files; oversee Help Center and Resource Hub.
- Use AI tools to draft, edit, and brainstorm while maintaining brand voice.
- Apply conversational design to clear dialogue and microcopy.
🎯 Requirements
- Bachelor's degree in English, UX writing, technical communications, or journalism.
- Strong XML and HTML experience for UI content and help systems.
- Experience in product-focused or technical content writing; structuring for XML and JSON.
- Experience with CCMS and agile workflows; proficiency using AI tools.
- Experience writing instructional, technical, and UX content; cross-functional teams.
- Portfolio of instructional content and UI microcopy; Paligo, Pendo, Jira, Aha!, Figma.
🎁 Benefits
- Flexible remote/hybrid work options
- Exposure to healthcare software products
- Growth opportunities and meaningful work
- AI-enabled tooling to boost productivity
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