Content Writer-2

📋 Description

• Partner with sales, customer success, and product marketing to find stories that show value.
• Conduct customer interviews to understand journey, implementation, and outcomes.
• Develop advocacy content: case studies, summaries, videos, testimonials, blogs, social posts.
• Collaborate with internal teams to ensure technical and business accuracy.
• Guide customers through review and approval to be featured.

🎯 Requirements

• 2–3+ years in Customer Marketing, Product Marketing, or Content (B2B/SaaS).
• Translate complex tech into clear business outcomes.
• Outstanding writing and interviewing skills; comfortable with executives.
• Experience crafting customer-facing content (case studies, videos).
• Understanding of TCO, ROI, and value-based messaging.
• Strong project management and collaboration skills.
• Customer-first approach with authentic storytelling.
• Strategic mindset to align storytelling with sales goals.

🎁 Benefits

• Competitive pay and health coverage in many locations.
• Flexible locations and schedules for many roles.
• Generous vacation days each year.
• Match donations up to $2000 (local currency where applicable).
• Up to 40 hours/year for volunteer projects.
• At least 16 weeks of parental leave.