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onboarding notion google workspace microsoft office sops📋 Description
- Research & Analysis: Discover new content sources; evaluate sources for onboarding.
- Content Onboarding & Maintenance: Review alerts, upload content, configure scraping, maintain jobs.
- Troubleshooting Content Issues: Propose ideas to improve troubleshooting and resolution.
- Content Support: Provide 3rd level support; escalate issues; coordinate with teams.
- Coordinate with content providers: Proactively follow up and update stakeholders.
- Content Flow Monitoring & Reporting: Track processing, generate usage reports, maintain logs.
🎯 Requirements
- Outstanding oral and written communication skills
- 0-4 years data entry or data maintenance experience
- Willingness to learn on the job
- Knowledge of MS Office, Google Suite, Notion, and SOPs
- Ability to distill and explain complex issues simply
- Independent, energetic, curious, fast learner
- Able to work a late shift for US revenue team
- Experience with financial information/data and analyst workflows
🎁 Benefits
- Remote work flexibility
- Global, diverse team
- Equal opportunity employer
- Career growth opportunities
- Exposure to AI-driven content
- Collaborative, cross-functional environment
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