Related skills
video editing technical writing lms adobe premiere zendesk📋 Description
- Create and update help center articles and training materials.
- Support short-form videos, tutorials, and multimedia assets.
- Create visual assets and presentations for training.
- Translate workflows and support questions into user-friendly content.
- Collaborate with Support, CS, Onboarding, and Product to keep content accurate.
- Review content for clarity and consistency.
🎯 Requirements
- 1–3 years in content creation, enablement, or knowledge mgmt in SaaS.
- Strong writing and editing; explain complex info clearly.
- Portfolio showing clarity, structure, audience needs.
- Experience with short-form video editing and basic graphic design.
- Attention to detail and accuracy.
- Comfort collaborating with cross-functional teams.
🎁 Benefits
- Comprehensive health plans
- 401k program and commuter benefits
- Professional development support
- Parental leave and flexible time off
- Online onboarding program and virtual events
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