Content Moderation Quality Specialist

Added
5 days ago
Type
Full time
Salary
Salary not provided

Related skills

cross-functional collaboration leadership english japanese chinese

📋 Description

  • Oversee the review and enforcement of guidelines across in-game and community UGC
  • Lead and mentor moderation teams to ensure fair, high-quality decisions
  • Manage complex, high-risk escalations with policy expertise
  • Apply moderation policies to align with company standards and platform needs
  • Identify trends and gaps in content safety; propose improvements
  • Collaborate cross-functionally to strengthen content governance

🎯 Requirements

  • Proficiency in English, Chinese, and Japanese or Korean (EN/CN/JP or EN/CN/KR)
  • Strong understanding of content moderation principles, policies, and enforcement
  • Experience leading or mentoring moderation teams in fast-paced online settings
  • Excellent judgment handling nuanced or sensitive content cases
  • Ability to balance user experience, safety, and policy compliance
  • Strong communication and documentation skills
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