Related skills
data analytics analytics customer success onboarding excelπ Description
- Be the expert - position solutions to ensure customer success.
- Manage customers to drive adoption, renewals, and expansion.
- Review analytics to identify value and under-utilized features.
- Implement strategies with customers to maximize value.
- Liaise between clients and product/tech for issues and feedback.
- Oversee onboarding and support; travel as needed (1-2 days every 2-3 months).
π― Requirements
- Knowledge of real estate development and project management.
- Ability to work in a fast-paced, remote team with monthly results cadence.
- High energy, positive attitude, results-driven.
- Ability to create structure in ambiguous situations and design processes.
- Persuasive speaking and persistent follow-up.
- Experience with Excel and PowerPoint or web-based presentation tech.
- 2+ years delivering real estate projects.
- Bachelor's degree in Real Estate, Business Administration, or related field.
π Benefits
- Competitive salary plus stock option package.
- Comprehensive medical, dental, and vision; employer-paid premium for individual coverage.
- 401k match; fully vested after 6 mo eligibility period.
- Unlimited vacation, paid sick leave, and major US holidays.
- Awesome company swag and Health Advocate access.
- Hybrid and remote opportunities with Midtown Atlanta office.
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