Content Integrity Lead

Added
11 days ago
Type
Full time
Salary
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Related skills

ai vendor management

πŸ“‹ Description

  • Lead review and moderation of static listings and live content, per policy.
  • Escalate complex or severe cases and emerging abuse trends with defensible enforcement.
  • Oversee QA with audits, calibration, and feedback for consistency.
  • Support onboarding and training of moderators; provide coaching; refine guidelines.
  • Manage complex user appeals and secondary reviews with thorough reassessment.
  • Monitor team performance metrics and drive continuous moderation improvements.

🎯 Requirements

  • 3+ years in content moderation, trust & safety, or compliance with complex escalations.
  • Strong English proficiency; interpret policies and guide decisions.
  • Experience with QA, coaching or informal team leadership in moderation.
  • Strong written communication; document enforcement decisions clearly.
  • Ability to review sensitive content with professionalism and discretion.

🎁 Benefits

  • Medical, dental, and other benefits.
  • Equity and discretionary bonuses.
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