Related skills
customer support salesforce insurance help desk📋 Description
- Provide excellent customer service via email, live chat, SMS, and phone.
- Learn Ethos products to support customers and internal teams.
- Identify customer needs and process requests within defined service levels.
- Build rapport and communicate clearly with customers.
- Collaborate with sales, underwriting, and development to triage issues.
- Meet individual and team customer support goals.
🎯 Requirements
- 1-2 years experience in customer support or related role
- Life insurance experience a plus but not required
- Bachelor's degree preferred
- Proficiency with Salesforce or equivalent help desk software
- Excellent phone presence and written communications
- Ability to work independently and collaborate across departments
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!