Turn data into stories; connect site activity to business outcomes.
Own the customer journey; map end-to-end experiences; health dashboard.
Drive Action & Optimization: lead test-and-learn; prioritize improvements with product/marketing.
Champion the Customer Voice: integrate VoC and insights for DTC product managers.
Influence Strategy: advocate customer-first thinking; share trends with leadership.

🎯 Requirements

5+ years in digital analytics/insights-to-action.
GA4 and Adobe CJA hands-on.
Medallia VoC or similar platforms.
Storytelling and stakeholder communication.
Web UX, journey mapping, and conversion optimization.
Visualization tools: Power BI/Tableau/Looker.

🎁 Benefits

Remote work environment.
Continuous training and development.
Competitive benefits.
People-first culture and collaboration.
Diversity and inclusion emphasis.

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