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quality assurance change management ai sdlc software testing📋 Description
- Monitor application health with US time zone checks
- Execute user administration: provisioning, approvals, secured file placement
- Manage ticket queue with first response and SLA adherence
- Own Change Management lifecycle across Build, Test, Production
- Coordinate deployments with Cloud Ops, Customer IT, and third parties
- Support QA across SDLC, including SIT and UAT
🎯 Requirements
- 2-3 years of experience in software testing and QA validating enterprise software
- Ability to work independently or in a team and meet project deliverables on time
- Strong analytical skills
- Excellent communication skills and ability to work US Pacific Time (PT) hours
- Awareness of AI for incident analysis, SLA tracking, and knowledge updates
- BE/BTech or ME/MTech
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