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customer success project management training workflow_consultation📋 Description
- Deploy Fieldwire with training and workflow adoption to clients.
- Advise clients on business objectives and Fieldwire value extraction.
- Manage a portfolio of customers to improve usage and processes.
- Build long-lasting relationships with Fieldwire clients.
- Conduct web-based and in-person trainings and demos.
- Collect customer feedback to inform product improvements.
🎯 Requirements
- 2+ years of construction experience (field and/or office).
- Excellent presentation and communication skills.
- Self-motivated, highly organized with strong time management.
- Diplomacy and patience when handling customer issues.
- Comfortable communicating with foreman to senior managers.
- Deep understanding of construction processes from design to completion.
🎁 Benefits
- Fully remote within Australia.
- Dynamic startup environment and growth opportunities.
- Training and development programs.
- Occasional travel to client sites for meetings.
- Access to Fieldwire and Hilti teams and products.
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