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customer success training construction demonstrations fieldwireπ Description
- Become a Fieldwire product expert and learn best practices configuring the platform
- Understand client needs and tech stack to integrate Fieldwire into day-to-day workflows
- Manage a portfolio of prospective clients discovering and evaluating Fieldwire
- Build strong relationships with multiple companies across diverse use cases
- Conduct trainings and demonstrations to educate clients on Fieldwire
- Troubleshoot product questions and resolve issues during sales and trial
π― Requirements
- Fluently speak French and English to meet with French and English-speaking clients; part-time for both English and French Canadian clients
- 3+ years of professional construction industry experience; construction tech preferred
- Background in subcontractor disciplines (Mechanical, Electrical, Plumbing, Fire/sprinkler, Interior Finishes)
- Must live in EST or CST time zones due to team and client time zone needs
- Excellent presentation and communication skills
- Self-motivated and highly organized with strong time management
π Benefits
- Remote role within the United States
- Equal opportunity employer
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