Design and build custom Zendesk apps using ZAF (React/TypeScript).
Translate concepts into high-quality technical solutions with Global Tech Support.
Ensure architecture is stable, scalable, and reliable; lead design reviews.
Maintain SDLC for support tools: Git, PR workflows, and CI/CD.
Manage GCP hosting for custom apps and enforce security best practices.

🎯 Requirements

3+ years designing, configuring, testing, deploying Zendesk solutions.
Proficiency in Zendesk Apps Framework (ZAF).
Zendesk certifications are a plus.
3+ years production code in JavaScript/TypeScript, Node.js or Python.
Frontend skills with React and responsive CSS.
API mastery: REST, OAuth/Basic Auth, and JSON payloads.
Database proficiency: PostgreSQL/MySQL or NoSQL.

🎁 Benefits

Equal opportunity workplace.
Belonging is the baseline; diverse perspectives welcomed.
Work across time zones and backgrounds.
Opportunity to lead, grow, and challenge what's possible.

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