Related skills
crm customer experience team leadership store management retail operationsπ Description
- Lead store and team to deliver an exceptional customer experience
- Develop a high-performing, diverse, and inclusive team
- Align with Mulberry Spirit and the Back to the Mulberry Spirit strategy
- Champion honest feedback and coaching across the team
- Build strong customer relationships using instore CRM tools
- Drive commercial performance and store growth
π― Requirements
- Passionate about people development
- Experienced leader in retail; luxury fashion preferred
- Excellent communication and feedback culture
- Customer-focused with ability to deliver memorable experiences
- Strong commercial mindset and market awareness
- Capable of operating in a fast-paced retail environment
π Benefits
- Competitive basic salary
- Bonus
- Product allowance
- Staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension Contributions and Life Assurance
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