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finance compliance kyc aml transaction monitoring📋 Description
- Conduct analysis of customer activity for non-compliance in line with policy
- Monitor Compliance Queues and Cases promptly
- Use policies to decide cases and escalate as appropriate
- Maintain or exceed established SLAs and guidelines
- Manage internal escalations via CRM and comms tools
- Analyze transactional and customer activity for non-compliant behavior
🎯 Requirements
- 1-3 years AML CTF and Compliance Operations
- Australia-based (Melbourne preferred)
- Experience in a customer-focused environment
- Strong research abilities
- Desire to improve the customer experience
- Experience in a finance or risk environment
🎁 Benefits
- Remote work within Australia
- Inclusive, equal opportunity employer
- Medical insurance and flexible time off
- Retirement savings plans
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