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data analysis datadog sql ai splunk📋 Description
- Monitor anti-abuse signals, logs, and alerts to identify abuse and mitigate.
- Investigate abuse events; coordinate with vendors and cross-functional teams for timely response.
- Triage customer-impacting incidents; document timelines, key facts, and actions with high follow-through.
- Generate and review threat-alert reports and user log behavior metrics (e.g., unwanted mail rate, time to detection).
- Collaborate with Engineering and Security to test and tune signals and policies.
🎯 Requirements
- 3+ years in a technical SaaS anti-abuse or compliance ops role, ESP/high-volume provider preferred.
- Strong data analysis with dashboards; SQL or equivalent querying.
- AI fluency; using AI tools with human-in-the-loop.
- Anti-abuse tools experience: Sift, Stripe Radar, eHawk.
- Monitoring/alerting: Splunk, Datadog; log analysis.
- APIs, email/SMS marketing, ecommerce ecosystems; Google Workspace, Zendesk, Salesforce.
🎁 Benefits
- Up to 10% travel for onboarding, client/partner work, team meetings.
- Generous benefits including health, welfare, and wellbeing; equity and sign-on payments; annual bonus plan.
- Collaborative culture with growth opportunities.
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