Related skills
payments fintech aml bsa fcra📋 Description
- Central coordinator across Compliance, Engineering, Ops, CX, and Risk to resolve issues.
- Triage and prioritize high-impact issues for timely resolution.
- Partner with internal teams to investigate customer complaints and regulatory inquiries.
- Improve workflows for managing critical complaints and escalations.
- Support manual reviews and AML/BSA monitoring as needed.
- Own projects to improve compliance processes, controls, and customer experience.
🎯 Requirements
- 4–7+ years in compliance, operations, risk, or fintech/payments.
- Strong problem-solving in fast-paced, ambiguous environments.
- Cross-functional experience with product, engineering, ops, or support.
- Understanding of consumer financial products (cards, lending, or payments) preferred.
- Familiarity with Reg Z, Reg B, UDAAP, FCRA, AML/BSA is a plus.
- Highly organized; ability to manage multiple priorities and drive execution.
- Strong communication and stakeholder influence across all levels.
- Bonus: Experience in credit card issuing or co-branded programs.
🎁 Benefits
- Equity in startup
- 100% health, vision & dental coverage
- 75% dependent coverage for health, vision & dental
- Catered meals
- $250/month commuter benefit
- Flexible PTO with at least 15 days
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