Conduct remote fraud investigations and dispute resolution for fintech products.
Handle regulatory complaints with timely, compliant resolutions.
Analyze data to improve compliance controls and risk management.
Collaborate with cross-functional teams to enhance complaints processes.
Perform root cause analysis to identify trends and improvements.
Execute projects within deadlines across multiple business lines.

🎯 Requirements

1+ years in fraud investigations, disputes, compliance, or risk mgmt in fintech.
Bachelor's degree or equivalent professional experience.
Strong knowledge of consumer compliance laws and regs.
Expert in chargeback processing and regs like Regulation Z, Regulation E, GLBA.
Proficiency in Excel/Sheets and PowerPoint; basic compliance controls.
Strong communication, analytical skills; able to handle confidential info.

🎁 Benefits

Equity in EarnIn.
Comprehensive benefits package.

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