Proactively engage with customers to monitor account health and drive successful adoption
Educate and train customers on CompanyCam features, best practices
Identify at-risk accounts and implement thoughtful retention strategies to reduce churn
Manage renewals by guiding customers through contract continuation
Partner with Account Managers to identify growth opportunities
Advocate for customer needs and align with CompanyCam’s business goals

🎯 Requirements

Customer-facing SaaS experience
Strong written and verbal communication
Ability to work independently with a book of business
High empathy and customer-first mindset
Strong problem-solving and strategic thinking
Ability to identify trends from usage and feedback

🎁 Benefits

Starting salary: $48,000/year
OTE around $67,200
Equity and other benefits
Growth and development opportunities

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