Respond to inbound questions and route to experts.
Participate in team meetings with status updates on unanswered questions and time to first response.
Review Brightspace Learning Center content for quality and accessibility.
Analyze data to inform future content and community improvements.

🎯 Requirements

Excellent communication and relationship skills
Ability to work collaboratively and independently
Experience with online learning management software an asset
Experience with HTML/CSS an asset
Experience with online community forums an asset
Familiarity and interest in AI tools (e.g., ChatGPT, Copilot)

🎁 Benefits

Flexible work arrangements
Learning and Growth opportunities
Tuition reimbursement up to CAD 4,000 through SkillsWave
2 Paid Days off for SkillsWave-related activities
Employee wellbeing and retirement planning
Home Internet Reimbursements

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