Related skills
crm hubspot bigquery salesforce sql📋 Description
- Technical Program Management: Own roadmap for our community tech stack and CRM.
- CRM Architecture & Adoption: Architect the community CRM; ensure data integrity.
- Scaled Capacity & Workflow Design: Lead tool selection and end-to-end workflows.
- Data Strategy & Insights: Define metrics; build pipelines and dashboards.
- Cross-Functional Leadership: Navigate stakeholder env to ensure security and user trust.
🎯 Requirements
- Experience: 7-10+ years in TPM, systems architecture, or community ops.
- CRM Mastery: Expert in CRM architecture (Salesforce, HubSpot).
- Product & Data Acumen: APIs, webhooks, and CRM tools (Salesforce, Zendesk, HubSpot).
- Operational Scrappiness: Thrive in fast-paced, adaptive environments; hands-on.
- Communication: Translate complex tech into clear plans for non-technical stakeholders.
🎁 Benefits
- Comprehensive Healthcare Benefits and Income Replacement Programs
- 401k with Employer Match
- Global benefits that fit your lifestyle, from workspace to development.
- Family Planning Support
- Gender-Affirming Care
- Mental Health & Coaching Benefits
- Flexible Vacation & Paid Volunteer Time Off
- Generous Paid Parental Leave
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