Related skills
community management sql data visualization jira zendesk📋 Description
- Bridge community sentiment with product teams via formal research.
- Analyze user feedback and translate insights into recommendations.
- Lead qualitative and quantitative studies to uncover needs.
- Map end-to-end user journeys to identify friction points.
- Partner with Product, Community Ops, Data Science for insights.
🎯 Requirements
- 3+ years researching online communities and fan bases
- Design and analyze surveys; run focus groups
- Strong written communication; tell data stories to non-technical audiences
- Experience managing feedback loops; coordinate with teams
- Independent worker; manage multiple research threads
- Experience with SQL or basic data querying
🎁 Benefits
- MacBook Pro and gear for work
- Courses and books sponsored by the company
- Company stock options
- Cafeteria Benefit Program (medical, gym, perks)
- VTO (volunteering time off) - a day off each quarter
- Flexible work hours and time off
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Data Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!