Related skills
salesforce community management saas affiliate marketing b2b📋 Description
- Build and operate global community engagement across brands, affiliates, and creators.
- Activate and engage affiliate and referral partners; drive activation and ongoing engagement.
- Capture, structure, and route community signals to the right internal teams.
- Act as a key connector between impact.com, customers, and partners to surface insights and drive action.
- Drive engagement across external communities and measure success with core metrics.
- Collaborate with Marketing, Product, Customer Success, and Sales to turn feedback into outcomes.
🎯 Requirements
- 3–5+ years in community management, partnerships, or marketing in SaaS/B2B.
- Proven experience building or actively managing online communities (Reddit, Discord, Slack, forums).
- Hands-on experience supporting affiliate, referral, ambassador, or creator programs.
- Strong ability to manage external relationships at scale across customers, partners, creators, and affiliates.
- Experience with structured programs requiring coordination, tracking, and operational discipline.
- Strong written and verbal communication; ability to engage diverse audiences.
🎁 Benefits
- Medical, Dental, and Vision insurance
- Flexible Spending Accounts and 401(k)
- Flexible Working: Responsible PTO
- Mental health support: up to 12 therapy sessions per year
- Parental leave: 26 weeks primary, 13 weeks secondary
- RSUs with 3-year vesting; Coursera and PXA courses
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