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social media community management public relations data insights content distribution📋 Description
- Take ownership of presence on social media, reviews, and community platforms
- Interact with users via comments, messages, and public discussions
- Handle positive or critical feedback with empathy and sound judgement
- Support content distribution across relevant channels
- Keep track of sentiment, trends, and recurring topics
- Report to the CMO and translate feedback into insights with internal teams
🎯 Requirements
- Experience managing social media accounts or online communities
- Confident engaging with users in open, sensitive situations
- Strong written communication and emotional intelligence
- Good sense for tone, nuance, and audience
- Understanding of how social platforms and communities operate
- English C2 or native; German/French/Spanish a plus
🎁 Benefits
- Flexible hours and family-friendly schedule (hybrid)
- Office in Berlin (Hackescher Markt) with amenities
- Individual training programs and development
- Attractive compensation package with 20% pension contribution
- Team events and social activities
- Discounts at Urban Sports Club, FutureBens, and travel pass
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