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onboarding cross-functional collaboration tutorials help center education content📋 Description
- Serve as go-to expert on Cantina’s product and creator use cases.
- Own and maintain Help Center articles to keep docs clear and up to date.
- Identify gaps in creator education and build new guides or training.
- Design education beyond docs: tutorials, walkthroughs, live sessions.
- Ensure resources are easy to discover across Cantina.
- Track friction points and common questions to inform product.
🎯 Requirements
- 3-4 years experience leading creator or user education initiatives
- Strong ability to explain concepts clearly and accessibly
- Experience creating educational content across formats
- Actively use Cantina to gain deep product fluency
- Highly organized; own recurring education/content responsibilities
- Collaborative; cross-functional to support creator success
🎁 Benefits
- Competitive salary and equity
- Medical, dental, and vision insurance covered
- 42 days PTO: 15 PTO, 10 sick, 15 holidays, 2 floating
- Generous parental leave and fertility support
- 401(k) retirement plan
- Lifestyle spending account – $500/month
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