Related skills
slack communications discourse publicrelations discord📋 Description
- Anchor engagement with Make users on the official forum
- Scale online programs (Champions Program, Contributors Program, Recognition)
- Expand Make’s presence in the wider digital ecosystem
- Bridge between users and internal teams
- Moderate discussions to maintain a respectful space
- Analyze metrics and report program performance
🎯 Requirements
- Bachelor’s degree in Communications, Marketing, PR or related field
- 3+ years in community management (SaaS/technical)
- Platform fluency with Discourse, Discord, Slack, Reddit
- Excellent written and verbal communication with a maker-friendly tone
- Experience leading programs from concept to ongoing delivery
- Analytical mindset; use community metrics to drive improvements
🎁 Benefits
- RSUs grant in a rapidly growing company
- Annual bonus
- Multinational team with 42 nationalities
- Learning & Development plan + 2 Company Learning Days per year
- 1 Company Impact Day per year
- Notebook/MacBook and 34’’ curved monitor
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