Related skills
engagement seo content strategy community management social care📋 Description
- Own day-to-day community engagement across platforms (comments, DMs, Reddit).
- Monitor sentiment and surface insights for Marketing, Product, CX, Medical.
- Develop response frameworks, escalation paths, and guidelines.
- Lead Wisp’s presence on Reddit with authentic engagement.
- Partner cross-functionally to inform strategy and publishing.
- Six-month contract position.
🎯 Requirements
- 3–6+ years in community management, customer engagement, or social care.
- Strong written communication; comfortable with nuanced health conversations.
- Highly responsive; good judgment managing high-volume interactions.
- Skilled at turning qualitative feedback into actionable insights.
- Organized, proactive; able to build structure in ambiguity across teams.
- Authorized to work in the country this requisition states.
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