Communications Manager, Product & Community

📋 Description

• Partner with engineering, partnerships, and product marketing to craft launches.
• Work with creators to coordinate beta tests and gather testimonials.
• Produce external educational programming, including creator Q&A and masterclasses.
• Support brand initiatives across earned, social, and editorial channels.
• Serve as public-facing Substack representative on Notes; engage with creators.
• Maintain trackers for launches, updates, and press inquiries.

🎯 Requirements

• 4-6 years of experience in communications.
• Exceptional writing; translate technical ideas into clear narratives.
• Generalist; comfortable with varied product, creator, and brand work.
• Comfortable with ambiguity and evolving scope.
• Strong organizational skills; manage multiple workstreams.
• Cross-functional experience with product, partnerships, or community teams.
• Resourceful and self-directed; initiative and urgency.
• Curious about culture, media, and the creator economy.
• Willing to collaborate with writers and creators regardless of views.
• Based in New York City or San Francisco.

🎁 Benefits

• Equity for all full-time roles
• Exceptional benefits
• Hybrid work environment with remote flexibility