Related skills
customer success sales renewals spanish english📋 Description
- Drive renewal strategy; develop and execute retention plans for accounts.
- Proactively build relationships with key decision-makers to boost adoption.
- Guide customers to DigiCert support channels and resources.
- Define business outcomes and craft success plans with milestones and metrics.
- Interpret usage data to identify at-risk customers and curb churn.
- Educate customers on relevant features to drive adoption.
🎯 Requirements
- Fluent in Spanish (written and spoken) and professional English proficiency.
- 1+ years in full sales cycle (inside or field) in software/tech/telecom.
- Strong ability to navigate objections toward renewal win-win outcomes.
- Experience in transactional, high-velocity sales.
- Excellent time management and organizational skills.
- Ability to collaborate with internal operations and account management.
🎁 Benefits
- Uncapped Commission
- Provident Fund
- Medical Aid + Gap Cover
- Employee Assistance Program
- Education Support Program
- Gym Reimbursement
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