Related skills
account management customer success sales cycle customer relationships renewal strategy๐ Description
- Drive Renewal Strategy โ Develop and execute retention strategies for accounts
- Proactively build relationships with key decision-makers to influence adoption
- Supporting Customers โ Guide customers to DigiCert support channels
- Deliver business outcomes โ Define outcomes and orchestrate success plans
- Mitigating risk and churn โ Interpret usage data to mitigate churn
- Enabling Customers โ Educate on features to drive adoption
๐ฏ Requirements
- 1+ years full sales cycle in software/tech/telecom
- Proficient in English (essential)
- Transactional, high-velocity sales experience
- Excellent time management
- Collaborate with internal ops and account teams
- Strong presentation skills (verbal & written)
๐ Benefits
- Uncapped Commission
- Achievers club awards & Incentives
- Provident Fund
- Medical Aid + Gap Cover
- Employee Assistance Program
- Education Support Program
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