Own the day-to-day operational flow for customer commitments from setup to renewal.
Partner with Retention teams to support execution, edge cases and needs.
Collect, validate and track customer details, commercial terms and renewal dates.
Manage monthly reviews of customer commitments, identify gaps and risks.
Enforce policy when commitments are not met, including pricing updates.
Support lifecycle pricing updates and governance decisions.

🎯 Requirements

4–6 years in Commercial Ops, Revenue Ops, Sales Ops or similar.
Experience in FinTech, SaaS, payments or B2B tech.
Strong operational, end-to-end process management with multiple stakeholders.
Experience with customer-facing teams such as CSMs, Account Managers or Sales.
Strong analytical skills with data-driven insights.
Strong Excel/Google Sheets; Looker/Power BI a plus; Salesforce experience.

🎁 Benefits

Diverse and inclusive workplace
Equal opportunity employer
Global collaboration across regions

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Operations Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot