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customer success sales saas payments technology pos systems📋 Description
- Own the end-to-end pilot experience—rollout and adoption.
- Partner with hospitality operators to design new service and payment flows.
- Gather real-time guest insights; translate feedback into actions.
- Collaborate with product, engineering, and GTM to scale concepts.
- Build business cases and financial models for opportunities and pricing.
- Define playbooks enabling broader rollout of in-store experiences.
🎯 Requirements
- Experience in sales, customer success, onboarding, or growth in hospitality/payments/SaaS.
- Builder mindset; bias for action; comfortable with ambiguity.
- Passion for reshaping in-person dining experiences and transactions.
- Work with product teams to iterate toward product-market fit.
- Familiarity with POS systems, payments tech, and hospitality operations.
- Background in launching new programs or early-stage initiatives.
🎁 Benefits
- Hybrid work model for collaboration.
- Competitive compensation and benefits including equity.
- Total rewards with equity and benefits.
- AI tools to accelerate learning and impact.
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