Developing and maintaining strategic customer relationships to drive adoption and retention.
Providing technical Workato product expertise.
Be the deployment and governance expert; share best practices.
Educate teams on the business value achieved through automation.
Develop processes to increase product usage and cross-sell opportunities.
Serving as primary escalation point for customer issues and resolution.

🎯 Requirements

BS or equivalent education.
3+ years in consulting, customer success, or technical account management; SaaS/iPaaS preferred.
Experience in integration and/or business automation.
Understanding of large, complex businesses with many stakeholders.
Awareness of day-to-day processes across People, Finance, Marketing, Sales, and Post-Sales.
Comfortable operating with revenue targets.

🎁 Benefits

Vibrant, dynamic work environment with a broad benefits package.
Work with a leading iPaaS platform on a fast-growing team.

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