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data analysis customer success saas governance integration📋 Description
- Develop and maintain strategic customer relationships to drive adoption.
- Provide technical Workato product expertise.
- Be expert in deployment models and governance; share best practices.
- Educate HR, Marketing, Sales and Finance on automation value.
- Develop processes to increase usage and cross-sell opportunities.
- Coach and mentor the broader CSM team; escalate issues when needed.
🎯 Requirements
- BS or equivalent education
- 5+ years in consulting, CS mgmt, and tech account mgmt; SaaS/iPaaS preferred
- Experience in integration and/or business automation
- Understanding of large, multi-stakeholder organizations
- Knowledge of HR/Finance/Marketing/Sales/Post-Sales processes
- Strong interpersonal and communication skills; problem solving
🎁 Benefits
- Flexible, trust-oriented culture empowering ownership
- Vibrant, dynamic work environment
- Multitude of benefits for work-life balance
- Opportunities to grow within a fast-growing enterprise startup
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