Related skills
slack salesforce intercom tableau confluence📋 Description
- Own a portfolio of customers as their primary point of contact
- Onboard new customers and drive successful implementation
- Prescribe platform configurations for various construction use cases
- Monitor account health, identify churn risks, and intervene
- Drive product adoption, retention, and expansion opportunities
- Collaborate with Sales, Product, and Support
🎯 Requirements
- Customer-facing commercial experience (Customer Success or Account Management)
- Strong analytical and problem-solving skills
- High ownership and execution capability
- Excellent communication and stakeholder management
- Ability to manage multiple priorities effectively
- Experience in SaaS or construction tech
🎁 Benefits
- Competitive, performance-based remuneration
- Equity options
- 20 days paid annual leave plus sick, carer’s, and compassionate leave
- Parental leave - 16 weeks for primary and 6 weeks for secondary carers
- Learning & Development budget
- Flexible work - remote and hybrid options
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