Related skills
forecasting account management saas renewals upsell📋 Description
- Own retention, renewals, and growth across a portfolio of existing customers
- Focus on renewals, expansion, and strategic growth within your book
- Identify customer challenges early and coordinate cross-functional teams to drive outcomes
- Build strong relationships with key stakeholders and decision-makers
- Lead renewal and commercial conversations, including pricing and terms
- Forecast and maintain pipeline visibility across your book
🎯 Requirements
- 5+ years in account management or renewal-focused roles with revenue ownership
- SaaS or recurring revenue experience with a consultative sales motion
- Proven renewals, upsells, and cross-sells within existing accounts
- Track record of creating pipeline and opportunities in existing books
- Strong commercial judgment and problem-solving abilities
- Executive-level relationship building and clear communication
🎁 Benefits
- Competitive salary, stock options, and 401(k) matching program
- Dental, hearing, vision, and life insurance
- Flexible PTO
- A collaborative culture with innovative, dedicated people
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