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forecasting account management saas renewals upsell📋 Description
- Own retention, renewals, and growth across existing customers
- Drive upsell, cross-sell, and expansion within accounts
- Expand Reachdesk opportunities across teams and use cases
- Lead renewals and commercial conversations: pricing and terms
- Run strategic account planning and business reviews
- Coordinate cross-functionally to drive outcomes
🎯 Requirements
- 5+ years in account management/renewals with revenue ownership
- Sales/BDR/AE experience preferred
- SaaS or subscription-based revenue with consultative sales preferred
- Proven renewals, upsells, cross-sells in existing book
- Strong ability to build executive-level relationships across complex orgs
- Excellent written, verbal, and analytical communication
🎁 Benefits
- Competitive salary, stock options, and 401(k) matching
- Dental, hearing, vision, and life insurance
- Flexible PTO
- Collaborative, innovative culture
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